Wholesale Policy

ALL designs are hand drawn and the property of PINK HOUSE Consulting LLC,
Copyright infringement will not be tolerated.


P R I C I N G   &   M I N I M U M S

  • MOQ is 6 pieces per style, open packs are allowed. 
  • Please follow MAP as stated in each post.
  • We do not allow buy in groups to sell our products. 

S H I P P I N G   P O L I C I E S

  • Orders are fulfilled in the order they are received.
  • Most products are made to order and require at least 7 business days (sometimes longer) for us to process, create, package, and ship. Allow longer shipping times during high volume seasonal times. In stock items will ship sooner.
  • Orders received after 5PM CST are considered next business day purchases.
  • All orders are shipped via UPS, USPS Fedex or LSO, we price shop to get you the best rate available, unless otherwise arranged by you; shipping is determined by dimensional weight.
  • We currently ship to US, Canada, Central America and the UK.

 

H O U R S   O F   O P E R A T I O N

  • We accept orders 24 hours a day, 7 days a week.
  • We will usually respond to you within 24 business hours to resolve any issues or to answer any questions you have! During the weekends, answer times may be delayed. 
  • Our hours of operation are Monday through Friday, 08:00 am - 5:00 pm. We may or may not approve accounts on the weekends.
  • To contact us, please send us an email to mary@pinkhouseonriverroad.com

 

H O W  T O  P L A C E  A N  O R D E R

  1. Prior to approval as a wholesale customer you must first register on our website for a wholesale account.
  2. Upon approval as a wholesale customer you will be able to preview wholesale pricing, shop for products, view inventory availability, and place orders directly from our website.  
  3. If you would rather email us just send your order to rachael@pinkhouseonriverroad.com.

 

P A Y M E N T S

We accept credit/debit cards (MasterCard, Visa, Discover, and American Express). 


R E T U R N S

No returns of wholesale orders will be accepted.


D A M A G E S   &   D E F E C T S

Please inspect all shipments immediately upon arrival. Contact us at mary@pinkhouseonriverroad.com within 5 business days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise or store credit depending on inventory availability. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.